by Zag | Nov 28, 2019 | Blog
Last years’ hottest SAPPHIRE NOW announcement, SAP’s new suite of customer experience solutions named C/4HANA, has been strengthened, and extended to help close what SAP is calling the ‘Experience Gap’. 80% of CEOs think they deliver great customer...
by Zag | Apr 3, 2017 | Blog
This is a ‘new age’ for customers who have choice, options, opportunities to voice opinions and ways to give feedback. That makes for both an exciting and somewhat intimidating time for retailers. On the one hand, remarkable technology is ushering in new customer...
by Zag | Mar 15, 2017 | Blog
Last week was a big one in the digital and customer engagement space, with a couple of key industry events taking place. The first of these was the SAP Hybris Live Digital Summit which took place across Singapore, Munich and New York on the 8th of March. For the first...
by Zag | Mar 7, 2017 | Blog
The SAP Hybris LIVE Digital Summit 2017 took place on the 8th of March across three global cities: Singapore, Munich and New York. For the first time, the event was also live streamed online worldwide This was an exciting event, where industry thought leaders and SAP...
