The evolution of SAP User Experience and the roadmap for Fiori

Thursday, 28 Nov, 2019   /   Zag

Untitled design (15)

SAP Fiori is the newest user experience (UX) for SAP software and applications, delivering a role-based, consumer-grade UX across all lines of business, task and devices. 

Since its initial launch in 2013, SAP Fiori has gone through three phases of evolution. In retrospect, the remarkable thing is that Fiori began a user experience revolution, not only for SAP but for other enterprise software players as well.  

Where it all started – Fiori “1” 

  • The quest to redesign and redefine the user experience of SAP applications began with four user roles and included 25 of the most widely used SAP scenarios, things like approving leave and travel requests, creating sales orders, and tracking purchase orders.  
  • In 2013, SAP announced the launch of “a collection of apps that are simple, easy-to-use and provide an intuitive user experience for broadly and frequently used SAP software functions, across a variety of devices — desktop, tablet, smartphone — to help easily get the job done.”  
  • One year after the initial launch, SAP announced the availability of over 300 SAP Fiori apps. The following year, the number of SAP Fiori apps would grow to over 500. The excitement about SAP Fiori was spreading throughout the company and, most importantly, among SAP’s customer base. 

Something unexpected – Fiori 2.0 

  • The main goal of Fiori 2.0 was to accommodate more complex scenarios, such as simplifying the creation of a sales order entry (a classically complex ERP scenario). 
  • The design team submitted a video of this simplification scenario and won a design concept award at the 2015 Red Dot Design Awards. SAP welcomed the confirmation that they were investing and innovating in the right direction. 
  • SAP built Fiori 2 into its flagship product, S/4HANA, and showed attendees at SAPPHIRE NOW 2016 how it brought the power of ERP together with a modern and simple design. 
  • Better use of space, improved page types and navigation mechanisms, as well as a more flexible homepage, were introduced to better support the needs of enterprise users.  
  • SAP’s digital assistant also made its debut with SAP Fiori 2 as did notifications that were embedded in the beautiful animation of the viewport.  
  • Other design concepts that provided contextual and proactive support of users like “situations” were born but made their way to prime time only with the new version, SAP Fiori 3. 

Consistent, integrated and intelligent – Fiori 3 

  • From the beginning, SAP Fiori applied modern concepts and design principles that delight users and enable them to more easily get work done. Hence, the SAP board made the decisive move to elevate SAP Fiori beyond being just a discrete set of apps alongside their core software.  
  • In the fall of 2016, SAP announced that SAP Fiori would be THE design system for all their products going forward.  
  • As SAP Fiori evolves and expands its reach, their aim continues to be to support users with the best experience possible.  
  • To do this, SAP has crystalized three priorities for the UX: consistency, integration and intelligence. 

SAP Fiori 3 is SAP’s new target design system, which evolves the SAP Fiori design for all SAP products to fully support the Intelligent Suite, running on any device. It addresses the need of the Intelligent Suite with flexibility, simplicity and convenience using machine intelligence, guiding the user to make their work easier. 
 

image sap fiori

Roadmap for Fiori 3 

Rather than holding back some of the innovations and delivering everything later in one big bang, SAP has chosen to deliver the SAP Fiori 3 innovations in a stepwise approach 

With SAPUI5 libraries available on the SAP Cloud Platform (SCP) from April 25th, the new Quartz theme becomes a successor of the Belize theme used with SAP Fiori 2.0, and the new shell header bar replaces the viewport in SAP Fiori 2.0. 

The new Quartz theme is lighter and more neutral, to blend more into the background, giving application content the centre stage. It is simple and minimalistic, making it easy for customers to theme it to their brand. 

 

To find out which SAP Fiori 3 innovations are coming next, or to see the latest Fiori interface for yourself, download our short eBook ‘Is SAP delivering on the Intelligent Enterprise and helping customers win in the Experience Economy?’. 

eBook - How SAP is delivering on the Intelligent Enterprise and helping customers win in the Experience Economy

Alternatively, to understand how Fiori can work specifically for your business, get in contact with one of our subject matter experts today through info@zag.team 

Which SAP products are the right fit for your business?