The InterCity Group develops a world-class cloud environment, fit for delivering a superior buyer’s journey, with Amazon Web Services and Managed Services Partner Soltius.

Fullers GreatSights connects local and international visitors to the birthplace of Aotearoa – the Bay of Islands, where they have operated for more than 125 years.

To deliver a consistent and impressive customer experience throughout the entire buyer’s journey from website to waters, InterCity Group needs a strong digital platform that allows them to communicate effectively with visitors in a way which is both fast and efficient.


The GreatSights Dolphin Cruises website was hosted locally with aging on-premise infrastructure limiting the website performance. “The platform did create several issues for us when it came to development; there was a time delay in getting things set up and stage environments were very challenging” explains Daniel Rode, General Manager Digital & Brand. 

InterCity Group lacked the agility and cost advantage provided by cloud environments for variable website visitation and the delivery of new website features at higher velocity to support online sales.


InterCity Group engaged trusted partner Soltius for support, with the knowledge that simply moving their existing system to a cloud provider ‘as-is’ wouldn’t solve all their problems. InterCity Group sought to improve the way they use and manage their environment by adding new ways of working such as automated deployments.

Soltius proposed a migration of InterCity’s existing e-commerce website using the Soltius AirLift service to the Amazon Web Services (AWS) cloud. This solution is not a ‘lift and shift’ but a ‘lift and transform’ to a new cloud focused infrastructure which would include enhancements to the website, taking advantage of the flexibility of the AWS cloud platform.

“We decided to work with AWS because of the flexibility of the platform and the huge ecosystem of tools and third-party applications. When you’re trying to be innovative in the products you deliver, these are a big plus” says Diego Teliz, Senior Front-end Developer at InterCity Group.

In addition to offering the transformation to a cloud-centric model, Soltius proposed the creation of an automated continuous deployment pipeline, as our experience has shown automation to be an essential element to cloud success.

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The outcome of this project was a successful migration completed to the highest standards, with minimal risk, delivering a fully automated, world-class cloud environment which responds rapidly to varying customer demand using AWS EC2 AutoScaling.

Hosting their Dolphin Cruises website in the AWS cloud offers InterCity Group greater flexibility, simplified operations and cost savings. The website can now handle increased capacity during trade or peak times with ease.

The new automated deployment pipeline developed by the Cloud Services team has increased efficiency, evident in the dramatic reduction of issues during deployment which previously required human intervention. Through completely removing any manual operations, the repeatability of deployments is enhanced.

Overall, “the new streamlined deployment process reduced deployment times from numerous hours to about 10 minutes” details Paulo Almeida, Soltius Cloud Architect and certified AWS professional. Gerhards added that “working with the Soltius Cloud Architect was very nice on a personal level. He gave us a lot of good advice and responded really quickly”.


Glenda Godfrey
Senior Account Manager
M: +64 27 583 4848

Or download the full PDF case study version here:

InterCity case study